The team at ABRA work hard to ensure that prices listed and technical specification information are accurate at the time of purchase. However, ABRA reserves the right to amend its prices from time to time. All prices shown online include VAT. Please note that your computer may display old pages from our site which are stored in your own computer's memory from previous visits - it is important you refresh your browser when viewing any pages on our website to see the current prices and goods available.

Any offers and/or voucher promotions issued by ABRA are to be used on  non-discounted items only.

Vouchers are not exchangeable for Cash.  

Vouchers or Discount Coupons / Discount Codes are not redeemable during sale periods.

 At ABRA, we are committed to protecting your privacy and personal information. 

 We collect information about you in the following ways:

• Information provided to us by ABRA customers: 

We may collect personal information from you when you create an account, place an order, participate in a survey, or otherwise interact with our website. This information may include your name, email address, phone number, and any other personal information you choose to provide.

• Communication with our customers:

We may use our customers information to send marketing and promotional materials, as well as updates about new products.

• Sharing of Customers Information:

We will not sell or rent your personal information to third parties except with payment service providers who perform services on our behalf, such as payment processing and website hosting.

If you have any questions or concerns about this privacy policy, please contact us on  +356 21417821 or +356 79999330 or by email on info@abra.com.mt. 

There are 3 different delivery options which a customer can choose:

• Pick up from ABRA Showroom in Attard: Monday’s to Friday’s 09:00 – 18:00
• Orders under €250: can be delivered subject to a €10 charge for Malta and €20 for Gozo
• Orders over €250: will be delivered free of charge to Malta and Gozo.

Deliveries are done Monday to Friday between 09:00 and 16:00. Driver will call to set up a delivery date & time. Items ordered will be available for delivery within the next 5 working days after purchase. If goods are ordered over the weekend or bank holiday, please be aware that the order date is taken as the next available working day for delivery purposes. 

When your order arrives at your address, you will be given the opportunity to check and sign for the products. We recommend a visual inspection of your order on arrival for any visible damages, and to ensure that all products ordered are present.  

Once you receive your items, please do not store them away for later inspection, as if any goods received are damaged, faulty or incomplete, you must notify us within 48 hours of delivery via email or telephone, quoting your CASHSALE/INVOICE number for reference. Please open each box and check thoroughly for damages. If we are notified within the given time frame, we will then organize a replacement and collection. In any situation in which customers have adhered to terms and conditions, yet have received goods that are incorrectly supplied or damaged in transit, ABRA will replace goods free of charge.

Upon signing, responsibility passes on to the purchaser, and any risk of damage or loss is assumed by the purchaser. 

If goods are found to be damaged before installation, we will fix if minor or replace. 

All damaged goods must be returned in their original packaging. Please be aware that we cannot be held responsible for any loss or damage incurred due to errors made by the purchaser during checkout, for example entering incorrect address details, so please ensure all information is correct before processing your order. 

If Purchaser fails to take delivery on the date agreed, then we reserve the right to charge for any subsequent deliveries.

All deliveries, with the exception of Gozo are handled by ABRA’s own drivers. In the case of Gozo, reputable couriers will be used. When goods are collected from ABRA stores, they will become the responsibility of the designated courier. We cannot be held responsible for any delay's that the courier experiences.

A Purchaser has a right to cancel your order before dispatch. The Purchaser can do this in Person at the Showroom, or by sending us an email on info@abra.com.mt or by calling us on +356 21417821 or +356 79999330. Please always state the order number in question. Any deposits held on the said order will be refunded by cheque or by bank transfer to Purchaser, whichever is more convenient at the time of the cancellation.

The Purchaser is free to return item/s bought at ABRA for up to one month after the purchase date. The items must be returned in the original packaging and unused. Once the products have been checked by a member of ABRA staff Purchaser will be refunded by cheque or by bank transfer to Purchaser, whichever is more convenient at the time of the return of the Products.

The term of the warranty shall apply, solely and limitedly, to defects which have arisen from defective materials and sold to the customer after the 1st January 2023

TASK CHAIRS:

2 year warranty on Fabric or Leather

3 years warranty on mechanism 

OFFICE FURNITURE:

5 YEARS WARRANTY on Melamine and Metal 

Without limiting the generality of the foregoing, it is being stipulated that the terms of this warranty shall not apply:

1. to damages occasioned as a result of accidental damage or mistreatment. 
2. to damages occasioned because of the usage in a manner not in accordance with its natural intended use.
3.  Weight of user exceeding 120kgs
4.  If product has been damaged or scratched.

In the event that damage results in an ABRA product and product is covered by the warranty as herein stipulated, the customer shall submit a written warranty claim to ABRA stating therein the damage alleged together with supporting documentation, including photos, and the proof of purchase of the product. Failure to submit the required documents of the product shall automatically vitiate any warranty claim submitted.

If ABRA determines that the warranty claim qualifies under this warranty, that has been submitted, is in compliance with the terms hereof and is justified, it may, in its absolute discretion, either repair the damage or replace the product. Should the product no longer be manufactured at the time of the warranty claim, ABRA reserves the right to deliver a product of the same value or a full refund. 

All pictures on our website are the best indication we can give of the original item and are for illustration purposes only. On occasion we may make small changes to the design of a product, due to this, the item/items you receive may have small differences to the picture displayed on the website. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

All products are subject to stock availability at the time of ordering. While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer of sale.

All prices stated include VAT at 18%.

The Contract and Conditions shall be governed by the laws of Malta, and the Purchaser agrees to submit to the non-exclusive jurisdiction of the Maltese courts.

Any notice required or permitted is to be given by either party to the other under the Conditions these shall be in writing and addressed to the other party and delivered to the address provided at the time the order is confirmed or any subsequent or alternative address which one party may notify to the other from time to time.